Shipping policy

SHIPPING POLICY

Last updated: 23 August 2026

Rogue Rift garments are generally produced to order using our printing and fulfilment partners. This allows us to create each piece when it is ordered rather than holding unnecessary stock.

Shipping availability, delivery options and costs depend on your delivery address and are shown at checkout before you place your order.

Production time

Most orders are produced and prepared for dispatch within approximately 2–7 business days after your order is submitted for fulfilment.

Production times are estimates and can occasionally take longer because of garment availability, quality checks, order volume, seasonal demand or other fulfilment delays.

Production time is separate from delivery time.

International shipping

Rogue Rift ships internationally to the countries and regions currently available at checkout.

Available destinations may change depending on carrier availability, fulfilment capability, local restrictions or other operational factors.

If your country cannot be selected at checkout, we are currently unable to ship there.

Delivery times

Delivery times vary depending on:

destination
shipping service selected
fulfilment location
carrier performance
customs processing
local postal services

The estimated delivery time frame available for your address will be shown during checkout where available.

Delivery estimates are not guaranteed arrival dates.

Shipping costs

Shipping charges are calculated according to the destination, products ordered and available shipping service.

The applicable shipping charge will be displayed at checkout before payment is completed.

Tracking

Where tracking is available, tracking information will be sent after your order has been dispatched.

Tracking information can sometimes take a short time to become active after the carrier receives the parcel.

Split shipments

Some orders may be produced or dispatched from different fulfilment locations.

As a result, items from the same order may occasionally arrive in separate parcels and at different times.

You will not be charged an additional Rogue Rift shipping fee after checkout simply because we need to divide an order into multiple shipments.

Customs, duties and import taxes

International orders may be subject to customs duties, import taxes, handling charges or other local fees imposed by the destination country.

Where these charges are not collected during checkout, they may be payable by the recipient before or upon delivery.

These charges are determined by local authorities and are outside Rogue Rift's control.

Customers are responsible for complying with any local import requirements applicable to their order.

Address details

Please make sure your delivery address is complete and accurate before submitting your order.

If you notice an error, contact us as quickly as possible at howzit@roguerift.com.

Because orders can enter production quickly, we cannot guarantee that an address can be changed once fulfilment has started or the order has been dispatched.

Delivery delays

Occasional delays can occur because of severe weather, carrier disruption, customs processing, postal delays, industrial action or other circumstances outside our reasonable control.

If your order appears significantly delayed, contact us at howzit@roguerift.com with your order number and we will help investigate.

Lost or damaged deliveries

If your parcel appears to have been lost in transit, arrives damaged, or you receive the wrong item, contact us as soon as reasonably possible at howzit@roguerift.com

Include your order number and photographs where relevant so we can investigate and arrange the appropriate next step.